Remitz Monitor Record Exchange
Your patient's outside medical records, without the fax chase.
Search a patient and Remitz Monitor requests their records through national health information exchange. Most searches return records in 2–5 minutes, organized into one patient profile with a cited AI summary.
- For verified U.S. physicians
- Free plan, no credit card
- BAA on every plan
Why it matters
Only 19% of family physicians say outside visit records reach them the way they should.
Your patient's history exists. It's just in someone else's system, arriving by fax, stuck in a portal, or not arriving at all. National research shows how rarely outside records reach physicians in a usable form. Remitz Monitor was built to close that gap.
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Without Remitz
Only19%
of family physicians say outside visit documents often arrive automatically, easy to find and easy to reconcile.
JAMA Network Open, 2025 (8,122 family physicians)
With Remitz Monitor
Search once, and visit documents from participating organizations come back to one patient profile, most in 2–5 minutes.
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Without Remitz
Only8%
say the same about test results from outside hospitals and health systems.
JAMA Network Open, 2025 (8,122 family physicians)
With Remitz Monitor
Lab results in retrieved documents are organized in the patient's Labs tab, next to encounters and medications.
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Without Remitz
Only43%
of U.S. hospitals routinely send, find, receive and integrate patient records electronically.
ASTP/ONC Data Brief, 2024 (2023 data)
With Remitz Monitor
No integration on your side: request records through national health information exchange, right from your browser.
That's the gap Monitor closes: one search, the records participating organizations share, and everything in one place for your review.
See how it worksHow it works
From patient search to full history in four steps.
No integration, no IT project. Monitor works in your browser, alongside the EHR you already use.
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Verify once
Create a free account and confirm your identity with your Type 1 NPI, a government-issued ID and facial verification. Your record-exchange connection is then activated.
Verified in about 24 hours Connected in 7–10 days -
Search your patient
Enter your patient's name, date of birth and sex. Access is for patients you're treating.
Searches don't use credits -
Remitz requests the records
Monitor sends the request through national health information exchange and matches what comes back to one patient profile.
Health information exchange -
Review everything in one place
Documents, encounters, medications, labs and a cited AI summary, together in the patient's profile.
Most searches: 2–5 minutes
Need records for a whole patient list? Upload a CSV in the portal and Monitor requests records for every patient on it. Batch requests typically complete within 12–24 hours. Available on every plan.
Where records come from
Connected to where your patients' records live.
Monitor brings together records from across the country and the files you already have, and matches them to one profile for each patient. No faxes, no portal logins, no records requests.
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National health information exchange
Request records from participating hospitals, health systems and clinics nationwide. Monitor sends the request and brings back the documents they share.
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Records you upload
Already have outside records? Upload them in the most common file formats and document types, such as PDFs, and assign them to the patient's profile, so everything sits in one place.
We're adding more ways to connect, so your view of each patient keeps getting more complete.
- 50,000+clinics in the network Remitz connects through
- 600,000+physicians sharing records through the network
- 0integrations needed to start
Records available depend on what participating organizations share through the network.
What you get back
Real clinical documents, not just a list of dates.
Records exchanged through the network use C-CDA, the standard format hospitals and practices use to share clinical documents. Depending on what each organization shares, Monitor can bring back any of these 11 document types.
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Continuity of Care Document (CCD)
A snapshot of the patient's health: problems, medications, allergies, lab results and immunizations can all be included.
- Problems
- Medications
- Allergies
- Lab results
- Immunizations
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Discharge Summary
What happened during a hospital stay, and what the patient left with.
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Consultation Note
A specialist's findings and recommendations after a consult.
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Progress Note
Notes from ongoing visits and follow-ups.
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Care Plan
Goals and planned care agreed with the patient.
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History and Physical (H&P)
The history and exam recorded at admission or a new visit.
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Operative Note
Details of a surgery: procedure, findings and outcome.
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Procedure Note
Details of non-surgical procedures.
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Referral Note
Why a patient was referred, and to whom.
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Transfer Summary
Key information sent when a patient moves between care settings.
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Unstructured Document
Scanned files, PDFs and other documents shared as-is.
Every document is kept as received, so you can always open the original file. Records available depend on what participating organizations share.
See how they come togetherOne patient profile
The whole patient story, on one screen.
Every retrieved and uploaded record is matched to one profile for each patient. Scan the highlights, follow the timeline, or open the original document.
Patient dashboard
Key information at a glance, pulled from the patient's records.
Encounter timeline
Visits, admissions and procedures from every source, in date order.
Encounters, medications and labs
Organized tabs, so you don't have to read document by document.
Cited AI patient summary
Generate a summary from the patient's C-CDA documents. Every point links to its source, for your review.
Original documents
Open any file exactly as it was received.
Your uploads, in the same profile
Assign files you upload to the patient, so nothing lives in a separate folder.
For practices that upload billing data: see billed encounters next to the clinical encounters found in the patient's records.
When to use Monitor
Built for the moments you need a patient's history most.
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New patients
See prior diagnoses, medications and visit notes before the first appointment, instead of starting from a blank chart.
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Referrals and consults
Pull the referring history yourself, and see what other specialists have already documented.
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After a hospital or ED visit
Get the discharge summary and what happened during the stay for the follow-up visit.
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Care transitions
Bring together records when a patient moves between care settings or physicians.
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Batch · CSV
Prepare for a clinic day
Upload tomorrow's schedule as a CSV and have records waiting for each patient.
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Batch · CSV
Onboard a patient panel
Request records for a whole list of patients when you join a practice or take on a new panel.
Access is always tied to patients you're treating.
Works with AskREMI
Get the records. Then just ask.
Monitorgets and organizes the records
AskREMIanswers your questions, with citations
Once a patient's records are in Monitor, AskREMI, the Remitz AI assistant for physicians, can read them for you. Ask a plain-English question and get a short answer, with every point cited to the document it came from.
Try asking
- When was her last echocardiogram?
- List her current medications.
- Summarize the March 2024 discharge summary.
Access and privacy
Patient records, only for the physicians treating them.
Record exchange is only as trustworthy as who can use it. Monitor limits access to verified physicians, for treatment, under a Business Associate Agreement.
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Verified physicians only
Retrieving records requires a Type 1 NPI, a government-issued ID and facial verification.
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For treatment only
Records can be requested only for patients you have a treatment relationship with.
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BAA on every plan
Every Remitz plan, including Free, includes a Business Associate Agreement.
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Patient data stays protected
Patient health information is not used to train AI models. AI summaries are for your review; you make every decision.
FAQ
Questions about Monitor
What physicians and practices ask most about getting outside records with Remitz. For anything else, see the full FAQ or talk to our team.
Where does Monitor get patient records?
Monitor requests records through national health information exchange, from participating hospitals, health systems and clinics across the country. You can also upload records you already have and assign them to the patient's profile. We're adding more ways to connect over time.
How long does it take to get records?
Most single-patient searches return records in 2–5 minutes. Batch requests for a list of patients typically complete within 12–24 hours.
What types of records will I get?
Records come back as C-CDA clinical documents, the standard format for exchanging records. That can include Continuity of Care Documents (CCDs), discharge summaries, consultation notes, progress notes, care plans, history and physicals, operative notes, procedure notes, referral notes, transfer summaries and unstructured documents such as scanned files. You can always open the original file.
What if no records are found?
Records available depend on what participating organizations share through the network, so a search may return fewer records than expected, or none. Patient searches don't use credits, so a search that finds nothing costs you nothing. You can still upload records you have and add them to the patient's profile.
Does Monitor connect to my EHR?
No integration is needed. Monitor works in your browser, alongside the EHR you already use. Records come from national health information exchange and from files you upload.
Can I search for records for any patient?
No. Patient record access must be connected to an authorized healthcare purpose and comply with applicable privacy requirements. Physicians may use Remitz to retrieve records when they have an appropriate treatment relationship with the patient.
Who can use Monitor?
Remitz is intended for U.S.-licensed physicians and healthcare practices. Retrieving patient records with Monitor is available only to physicians who complete verification with their Type 1 NPI, a government-issued ID and facial verification. Verification typically takes about 24 hours, and your record-exchange connection is then activated, typically within 7–10 days. Anyone can create an account and use AskREMI in the meantime.
How does the AI patient summary work?
Monitor can generate a summary from the patient's C-CDA documents. Every point in the summary is cited, so you can open the source document and check it. Summaries support your review; you make every clinical decision.
Can I request records for many patients at once?
Yes. Upload a list of patients as a CSV file in the portal, and Monitor requests records for each one. Batch requests are available on every plan and typically complete within 12–24 hours.
How much does Monitor cost?
Remitz offers a free self-service plan, with credit-based paid plans that scale with usage. Patient searches don't use credits; credits are used only when retrieved records are processed. No credit card is needed to start.
How is patient data protected?
Every Remitz plan, including Free, includes a Business Associate Agreement (BAA). Patient health information is not used to train AI models. How patient information is handled, stored and retained is governed by your BAA, our Privacy Policy and Terms of Use.
See your next patient's full history before they walk in.
Create a free account, verify once, and request your first patient's records.
Setting up a practice or organization? Talk to our team
- Free plan, no credit card
- For verified U.S. physicians
- BAA on every plan